Join the Red Rose Drylining team – Multi-Skilled Tradesperson wanted
The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes. This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills which will be predominantly dry lining but can include carpentry, painting and general handy man jobs.
Working closely with the Customer Care team, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once
What You Will Do
- Undertake planned and reactive remedial work with respect to all the trades; carpentry, painting, dry lining etc. and any other duties as directed by the Customer Support Manager
- Undertake any inspections of issues as required by the Customer Support Manager
- Regular customer liaison with customers in their homes.
- Ability to remain calm and collected when faced with difficult customers, and situations, so a high level of personal integrity and respect for others is essential.
- Plan and carry out work in a safe, cost effective manner.
- Ensure that Health and Safety is followed and site regulations are adhered to.
What you will have:
- Ability to work independently, prioritise work and take initiative
- Able to demonstrate efficiency and reliability in previous roles.
- Great Interpersonal, communication and relationship skills.
- Face to face customer services experience
- Works well under pressure/in a fast-moving environment
- Housebuilding or related industry experience
Checks and Eligibility to Work
To be successful in this role you must be able to prove eligibility to work in the UK and hold a full UK drivers licence.
- The job will be based in Lancashire and Cheshire.
- We offer a company vehicle + fuel card.
- Working hours: 37.5 per week
- Salary based on experience and to be discussed during interview.
To apply to work for us, then please fill in our online application form and we’ll be in touch.
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